ezwin Terms and Conditions

To register and use ezwin, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that you meet this age requirement and that online gaming is not prohibited under any law applicable to you in your location. We reserve the right to request proof of age and identity at any time, and accounts found to belong to underage players will be suspended immediately and any balance forfeited in accordance with applicable regulations. It is your sole responsibility to ensure that using this platform is lawful in your jurisdiction before you register. ezwin does not accept registrations from players located in jurisdictions where online gaming is prohibited by law.

Only one account per person is permitted. Duplicate accounts — whether created under the same name, address, device, payment method, or IP address — are strictly prohibited and may result in permanent suspension of all associated accounts. If you suspect that someone has created an account using your personal details without your consent, contact our support team immediately at support at ezwin.xyz so we can investigate and take appropriate action.

You are fully responsible for maintaining the confidentiality of your login credentials, including your username and password. Any activity that occurs under your account is your responsibility, whether or not you authorised it. We strongly recommend using a unique, strong password and never sharing your login details with anyone else. If you believe your account has been accessed without your permission, you must notify us immediately so we can take steps to secure it. ezwin will not be liable for any losses resulting from unauthorised access caused by your failure to keep your credentials secure.

When registering, you must provide accurate, complete, and up-to-date personal information. Providing false information — including a false name, date of birth, or contact details — is a breach of these Terms and may result in account suspension and forfeiture of any balance. We may carry out identity verification checks at any time, including when you request a withdrawal or if we detect unusual account activity. Failure to complete verification within a reasonable timeframe may result in temporary or permanent account restrictions. All personal data you provide is handled in accordance with our Privacy Policy.

All transactions on ezwin are conducted in Philippine pesos (PHP). We accept deposits via GCash and Philippine bank transfers, and you must only use payment methods that are registered in your own name. Using a payment method belonging to another person is strictly prohibited and may result in account suspension. Deposits are credited to your account balance once the transaction has been confirmed by the relevant payment provider, and processing times may vary depending on the method used. For full details on how to fund your account, visit the Deposit page.

ezwin does not charge fees for standard deposits, but your bank or e-wallet provider may apply their own charges — please check with them directly before initiating a transfer. Minimum and maximum deposit limits apply and are displayed on the Deposit page at the time of transaction. We reserve the right to refuse, reverse, or place a hold on any deposit that we reasonably suspect is connected to fraudulent activity, money laundering, or a breach of these Terms. Any funds deposited through fraudulent means will be forfeited and the matter may be referred to the relevant authorities.

Withdrawals are subject to identity verification and must be made to a payment method registered in your own name. We reserve the right to request supporting documentation before processing any withdrawal. Processing times for withdrawals will be communicated to you at the time of your request and may vary based on the payment method selected and any verification requirements that apply to your account.

ezwin offers live casino games, slots, and sports betting markets to registered players in the Philippines. All games and betting markets are provided for entertainment purposes, and outcomes are determined by certified random number generators or live event results, as applicable. By participating in any game or placing any bet, you acknowledge that you understand the rules of that game or market and accept the outcome as final. Bets that have been confirmed and accepted cannot be cancelled or reversed by the player. If a technical error occurs during a game session, the affected round may be voided and stakes returned at our discretion.

Sports betting odds are subject to change up until the point at which a bet is confirmed. Once a bet is accepted at a given set of odds, those odds are locked in for that wager. We reserve the right to void bets placed on events where incorrect odds were published due to a manifest error, and in such cases the stake will be returned to your account. Betting limits — both minimum and maximum — apply to all markets and are displayed at the time of placing a bet. For an overview of available betting categories, visit the Betting page or browse the Game Lobby.

ezwin is committed to promoting responsible gaming and providing tools that help players stay in control of their activity on the platform. We encourage all players to set personal deposit and time limits, take regular breaks, and treat gaming strictly as a form of entertainment rather than a source of income. If you feel that your gaming habits are becoming problematic, we urge you to make use of the self-exclusion and limit-setting tools available through your account settings. Detailed guidance and resources are available on our Responsible Gaming page, and we strongly recommend reading that page before you begin playing.

Players who choose to self-exclude will have their account access restricted for the duration of the exclusion period they select. During a self-exclusion period, you will not be able to log in, deposit, or participate in any games or betting markets. If you believe you may have a gambling problem, please seek help from a qualified support organisation in the Philippines. ezwin will not be held responsible for losses incurred by players who continue to use the platform in breach of a self-exclusion agreement they have entered into.

You agree not to use the ezwin platform for any unlawful purpose or in any way that could damage, disable, or impair the platform or interfere with other players' use of it. The following activities are strictly prohibited and will result in immediate account suspension and potential legal action: using automated software, bots, or scripts to interact with the platform; colluding with other players to manipulate game outcomes; exploiting software bugs or errors for financial gain; using the platform to launder money or conduct any other financial crime; and creating multiple accounts to circumvent restrictions or claim benefits more than once.

Any winnings obtained through prohibited conduct will be voided and forfeited. We reserve the right to withhold funds, close accounts, and share relevant information with law enforcement authorities where we have reasonable grounds to believe that a player has engaged in fraudulent or illegal activity. If you become aware of any suspicious activity on the platform, we encourage you to report it to us at support at ezwin.xyz so we can investigate promptly.

ezwin provides the platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure the platform is available and functioning correctly at all times, we do not guarantee uninterrupted access and cannot be held liable for losses arising from technical outages, maintenance periods, or circumstances beyond our reasonable control. To the fullest extent permitted by applicable Philippine law, our total liability to you for any claim arising out of or in connection with your use of the platform shall not exceed the total amount deposited by you in the thirty days preceding the event giving rise to the claim.

We are not responsible for any loss of profits, loss of data, or indirect or consequential losses of any kind arising from your use of the platform, even if we have been advised of the possibility of such losses. Nothing in these Terms limits our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded under Philippine law. If you have a dispute regarding a transaction or game outcome, please contact our support team in the first instance so we can attempt to resolve the matter directly.

ezwin reserves the right to update or amend these Terms and Conditions at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via the contact details associated with their account. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised Terms. We recommend checking this page periodically so you are always aware of the current rules that apply to your use of ezwin.

If you do not agree with any changes to these Terms, you should stop using the platform and contact us to close your account. Any balance remaining in your account at the time of closure will be processed in accordance with our standard withdrawal procedures, subject to identity verification requirements. For any questions about these Terms, visit our FAQ page or reach out to us directly at support at ezwin.xyz.